Positives: very spacious. Many sleeping options for family. Large dining area and living room. Yard for dog. Walk to boulder bay park. Clean upon arrival. Staff very attentive to texts and calls.Negatives: spa did not heat above about 90 degrees. Could use attention/troubleshooting. Setting was to 104 the entire visit. Directly on big bear blvd so road noise is audible. Concern for kids and dog crossing street. No entertainment for kids (no games or pool table or foosball or similar). No TV downstairs. No dishwasher. Downstairs shower head can be replaced. Very poor cell phone reception.Thank you to big bear cool cabins for a very nice visit and for your attentiveness and always picking up the phone we always check your website when we come up to big Bear and have never had a bad experience.

Positives: very spacious. Many sleeping options for family. Large dining area and living room. Yard for dog. Walk to boulder bay park. Clean upon arrival. Staff very attentive to texts and calls.Negatives: spa did not heat above about 90 degrees. Could use attention/troubleshooting. Setting was to 104 the entire visit. Directly on big bear blvd so road noise is audible. Concern for kids and dog crossing street. No entertainment for kids (no games or pool table or foosball or similar). No TV downstairs. No dishwasher. Downstairs shower head can be replaced. Very poor cell phone reception.Thank you to big bear cool cabins for a very nice visit and for your attentiveness and always picking up the phone we always check your website when we come up to big Bear and have never had a bad experience.

Great view of Boulder Bay and Park from fully covered patio! Home is beautiful, but the following would make it perfect:1. New bed mattresses without memory foam.2. Need TV in main living room above fireplace.3. Need large floor fans in each bedroom as ceiling fans aren't enough.4. Add carpet to stairs on interior of home and they're currently a huge slip and fall hazard.5. Would prefer a Keurig coffee maker as they're less messy/more convenient.

Great view of Boulder Bay and Park from fully covered patio! Home is beautiful, but the following would make it perfect:1. New bed mattresses without memory foam.2. Need TV in main living room above fireplace.3. Need large floor fans in each bedroom as ceiling fans aren't enough.4. Add carpet to stairs on interior of home and they're currently a huge slip and fall hazard.5. Would prefer a Keurig coffee maker as they're less messy/more convenient.

The staff was phenomenal and the cabin's location was great. The only issues that we experienced were more of the "creature comfort" variety. There was no washer or dryer, which is a bit problematic after a day (or multiples) on the slopes and in the snow. There was also no dishwasher, which assigned time doing chores after every meal. There was also no designated Master Bathroom attached to any of the bedrooms. Also, not a huge deal if you are with a smaller party but it was a little inconvenient even with a party of four. All-in-all, we had a great time and would highly recommend using Big Bear Cool Cabins for your Big Bear getaway.

The staff was phenomenal and the cabin's location was great. The only issues that we experienced were more of the "creature comfort" variety. There was no washer or dryer, which is a bit problematic after a day (or multiples) on the slopes and in the snow. There was also no dishwasher, which assigned time doing chores after every meal. There was also no designated Master Bathroom attached to any of the bedrooms. Also, not a huge deal if you are with a smaller party but it was a little inconvenient even with a party of four. All-in-all, we had a great time and would highly recommend using Big Bear Cool Cabins for your Big Bear getaway.